# Announcements ### Email Accounts Update, August 25, 2025 We’ve updated how Scholar email accounts work. * **Personal email** → used for all general communication outside projects. * **iMerit project email** → used only during projects for client tools and confidential files. Your exact situation (inactive, active, or protected named account) has been explained in an email sent directly to you. Please check your inbox for details. 👉 For the full overview of how Scholar email accounts work, visit the [permanent support page here](/scholars/getting-started/scholars-email-accounts-2026.md). ### Payment Timing Update, February 27, 2025 Dear Scholars, We are happy to say that our average payment time is now at 12 days, meaning on average it takes this long between an approved timesheet and money arriving in your bank account. We are always looking to improve on this, but we hope this update helps reassure you. — Rob Laing *** ### Payment Timing Announcement, February 14, 2025 Dear Scholars, **For some of you who have recently transitioned to Worksuite, you are now waiting longer for payments to arrive.** First, we want to say sorry for this slowdown in payments, particularly given that you did not have a choice. The underlying reason for the slowdown is a switch to a new payment system in adopting the Worksuite software — something that we believe can be improved. **This currently means that individual payments can take up to 21 days from timesheet approval to receiving funds in your account.** However, payments are made every week, so after the initial lag you are experiencing, you will be on a regular cadence again. For exact details, visit the [Knowledge Base](https://imerit-docs.gitbook.io/scholars/working/invoices-and-payment). #### **What you should know** * **We are working to reduce the delay** so that most payments are received in a shorter period of time. However, our ability to expedite payments at the moment is limited. * **We are also exploring alternate payment methods.** Please indicate your preferences in this [survey](https://forms.gle/RRQ1kNdsqe3b7CPc9). We are sorry for the inconvenience this change is causing, and we appreciate the folks who have brought up the issue. Our HR and Scholars folks are very much focused on this, and we thank you for your patience. — Rob Laing, VP Global Specialist Workforce *** --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://imerit-docs.gitbook.io/scholars/announcements.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.