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envelope-openScholars Email Accounts 2026

This page describes our email account system, in effect from September 1, 2025

At iMerit, we use two types of email addresses to communicate with Scholars: personal emails and Scholar emails. Here’s how the system works for everyone.

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Personal Email (Always Active)

  • This is the email you registered in Worksuite (e.g. Gmail, Yahoo, Outlook).

  • We use this for all non-project communication, such as:

    • Onboarding and training invitations

    • Assessments and profile updates

    • HR and Workforce Management notices

  • If you are not currently on a project, this is the email we will contact you through.

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Scholar Email (Active Only During Projects)

When you are assigned to a project, you will be given an iMerit Google Account - your Scholar email.

Each Scholar has two connected project email addresses:

  1. Primary account (login address):

    • This is the account you will use to log in to Gmail, Drive, Chat, and client tools during the project.

  2. Alias account (forwards to your primary):

    • This is a simpler version of your address that forwards to your primary account.

    • Both the primary and alias accounts are activated at the start of your project and deactivated when your project ends.

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What Happens Between Projects?

  • Once your project ends, your iMerit Google Account (both primary and alias) will be deactivated.

  • You will continue to receive all general updates via your personal email.

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FAQs

Q: What types of email accounts does iMerit use for Scholars? A: Every Scholar has a personal email (the one registered in Worksuite) and may be issued a Scholar email while working on a client project.

Q: When is my personal email used? A: Your personal email is used for all communication outside of projects — onboarding, assessments, HR updates, training invitations, and general notices.

Q: When is my iMerit Scholar email used? A: Your Scholar email is used only during projects for client communication, confidential files, and tool access.

Q: What happens to my Scholar email when my project ends? A: It is deactivated once your project is complete. You will continue to receive communication via your personal email. If you are assigned to a new project, you will be issued a new iMerit project email.

Q: Will I always get the same Scholar email when I rejoin a project? A: Not always. Some client projects require a different email format.

Q: Can I choose the email address? A: Sorry, the email address is not configurable.

Q: What about “named Scholars” who have firstname.lastname accounts? A: If your client requires a named account, you will keep your firstname.lastname@imerit.net address for as long as you are on that project. When the project ends, that account will be deactivated.

Q: Will I lose my profile or past work history if my iMerit account is deactivated? A: No. Your Scholar profile and history remain in Worksuite. Only the email account itself is closed.

Q: How will I know when I get a new iMerit project email? A: You’ll be notified at your personal email address when a new project email account is created for you.

Q: Why is iMerit making this change? A: By only issuing project accounts when needed, we keep systems efficient and secure, while ensuring Scholars always have a reliable way to be contacted through personal email.

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