Standard Project Requirements

Standard project requirements that act as an exhibit to your Statement of Work (SOW).

Welcome. Carefully review and ensure you understand the following general requirements for your project before you begin. These requirements are superseded by any specific Project Requirements document attached to your SOW.

For additional general information about timesheets, payments, and related topics, please refer to this Knowledge Base. If you have questions, please speak to our team before beginning work.

By signing the Statement of Work, you agree to the requirements below:

Work Hours and Availability

• You agree to work according to the specific instructions and scheduling provided by your Project Manager.

• You must be consistently available during your agreed-upon hours, ensuring productivity and task completion as instructed.

• After initial onboarding, your Project Manager may approve schedule adjustments or additional hours.

Broadband Internet and Device Requirements

• A reliable broadband internet connection and a modern computer are required, as specified in our Device & Internet Requirements document.

• Failure to meet these requirements may disqualify you from participating in the project and training compensation.

Training and Setup Sessions

• Attendance at HR onboarding, project training, and device setup sessions is mandatory.

• Non-attendance may result in removal from the project.

Compensation for Training and Setup

• You will be compensated for approved time spent on training, guideline reviews, Q&A sessions, assessments, and setup, as specified by your Project Manager.

• Payment for training-related activities is contingent on your successful progression to production tasks on the project.

• Timesheets recording onboarding, training, and assessments will only be approved after you begin submitting production tasks.

Timesheet Submission and Approval

• Your payable hours are tracked and verified through approved project tools. Ensure your submitted timesheets accurately reflect these tracked hours.

• Follow the specific timesheet submission process as directed by your Project Manager. Only submit timesheets for dates within your SOW period.

• Timesheet approval depends on internal reviews and client acceptance. Significant task rejection may require revisions of your reported hours.

Payment Schedule

• Payment will be made within 21 days following timesheet approval (More info)

• Once approved, payments will be processed on schedule without the need for follow-up.

For additional details and guidance, please consult our Knowledge Base or contact your Project Manager directly.